GREEN VALLEY MUTUAL WATER CO.

Due to a staffing shortage, our office will open later than usual on Tuesday, April 8. We apologize for any inconvenience and appreciate your understanding. We will open as soon as able.

We want to keep our shareholders informed about recent changes regarding the use of the clubhouse, now known as the Annex. Based on legal guidance, adjustments have been made to ensure compliance with tax regulations regarding the nonprofit status of GVMWC and with the Articles of Incorporation. The Annex is now an official part of GVMWC operations. We understand that this change may raise questions, and we want to assure you that the board is actively working on a solution that best benefits both the shareholders and the objectives of GVMWC. While details are still being worked out, we appreciate your patience and support as we navigate this transition. As always, we encourage open communication and will provide updates as we navigate through this difficult challenge. Thank you for your understanding.

GVMWC needs your help to complete a full inventory of all water service lines connected to the water system. The U.S. Environmental Protection Agency is requiring all water utilities to determine where lead pipes exist in their systems, including pipes on the customer side that connect to the public system. GVMWC has an inventory of our underground infrastructure, which helps us manage maintenance and prioritization of repair and replacement of pipes. We have confirmed that the service lines owned by our company are made of copper, not lead. However, identifying the material of customer-owned service lines is a greater challenge and requires more extensive effort. We need the cooperation of our shareholders to help us complete the inventory, showing all private side connections and pipe materials. Please complete our online survey to inform us of the material used for the water service line coming into your property - this is the pipe connected to your water meter. If you are not sure of the material, use our instructions to test the material first. Click here to take our survey or visit www.gvmwc.org/lcsurvey If you would prefer a hard copy of the survey, please contact our office and we will gladly send one to you.

We are pleased to announce that our office will resume its regular operating hours, Monday through Friday, from 9:00 AM to 3:00 PM beginning Monday, September 16. Additionally, our online portal is now fully operational.

In light of the ongoing Line Fire, our office will be closed until further notice. As a result, the September board meeting has also been canceled. To ensure the safety of critical equipment, we have evacuated our office and relocated important items as a precautionary measure. Please be aware that our online portal will be temporarily unavailable until the office reopens. We apologize for any inconvenience this may cause and appreciate your understanding during this challenging time. Our thoughts are with everyone in the mountain communities. We hope you stay safe and well. Best regards, GVMWC

GVMWC aims to consistently deliver safe and affordable drinking water to all shareholders. To ensure the highest water quality for you and your family, our field staff will conduct a flushing program starting July 8 and will last approximately two weeks. This initiative is designed to maintain our infrastructure by eliminating sedimentation and clearing buildup within our pipes. Using fire hydrants across our distribution system, our staff will flush mains at high velocity. During this period, you may experience temporary discoloration in your water service. There is no cause for concern if this occurs. Simply open a faucet and flush with COLD water until it runs clear again. If you are experiencing discolored water, do not use your hot water. For any inquiries about the flushing program, please contact our office during normal business hours at (909) 867-2912.

The office will be closed Thursday, July 4th, in observance of Independence Day. Have a happy and safe 4th of July!

Shareholders and Eligible persons wanting to attend a meeting in person are required to submit written notice at least 24 hours prior to the meeting. If an attendee, whether in person or by Zoom, wishes to comment on an agenda item they must submit a speaker card anytime from the posting of the agenda up to the call of order of the meeting. A speaker card can be found in the agenda packet or an electronic submission can be found attached to this post.

GVMWC will be conducting our seasonal flushing program throughout the community in the coming weeks. The goal of this program is to remove any possible sedimentation and build-up from our piping. Field staff will be using fire hydrants located throughout the distribution system to flush water from the mains at a high velocity. It is possible that during this time you will experience discolored water. Do not be alarmed. The easiest solution is to allow your COLD water to run until clear. Do not turn on your hot water when experiencing discolored water. If you have any questions or concerns regarding our flushing program, please feel free to contact the office during normal business hours (9:00 am-3:00 pm, Monday through Friday).