Gentle Stream

Green Valley Mutual

Water Company

Serving the area of Green Valley Lake, CA

Safety Is Our Priority

In an effort to prevent the community spread of covid-19 and support physical distancing efforts,

Green Valley Mutual Water Company will remain closed to the public until further notice.

 

During this time, the following options are available:

  • Office staff can be reached by phone or email during normal business hours to answer any questions or concerns you may have. Contact us at (909) 867-2912 of office@gvmwc.org, Monday through Friday, between the hours of 9:00am - 3:00pm. An answering service is available outside of normal office hours as well.

  • Payments may be mailed, dropped through our door slot or made online by visiting https://gvmwc.azurewebsites.net.

  • If a visit to the office is necessary, an appointment can be made by contacting the office. CDC approved face masks are required when visiting the office.

 

The health and safety of our staff and community is of the upmost importance. Thank you for your understanding and support during this time.

ANNOUNCEMENTS

March 26, 2021 - Assessment Billing

The 2021 Annual Assessment bill was sent out this week and we understand that some customers may have questions. We would first like to apologize for any confusion on the billing. With the implementation of our new billing system last year, we are unable to separate out the quarterly bills and the annual assessment as was done in previous years.

The due date for the 1st Quarter billing is April 5th, which overlaps with the billing of the assessment. If that payment has not yet been made or was received after March 18th, that payment is not reflected on your statement. Any accounts that are AutoPay will have their account/card charged on April 5th.



April 12, 2021 - Hydrant Flushing

Hydrant Flushing
Beginning Wednesday April 14, 2021
In our on-going effort to provide you and your family with the safest drinking water, our field staff will be implementing a flushing program in the coming weeks.
The goal of this program is to ensure the longevity of our infrastructure, by removing any possible sedimentation and to remove unwanted build up from the walls of our piping. Our field staff will be using the many fire hydrants located throughout the distribution system to flush water from the mains at a high velocity.

During this time, there is a possibility of discolored water making it into your service. You do not have to be alarmed if this does happen. The easiest solution would be to open a larger port fixture (on the cold-water side), such as a bathtub and allowing the water to run until it is clear again. If you have any questions or concerns regarding the flushing program, feel free to contact the office at 867-2912.



Annual Shareholder Meeting

The Annual Shareholder Meeting is being held on Tuesday, May 11th at 7:00pm at the Women’s Club of Claremont located at 343 West 12th Street, Claremont, CA 91711.



July Board Meeting

The regular Board of Directors meeting for July has been rescheduled to July 26, 2021.



Community Meeting on 9/4 @11:30am



September 20, 2021 - Committee Update

Dear Shareholders and Residents of Green Valley Lake,

On Labor Day weekend many of you attended a community meeting in the church parking lot concerning the GVL clubhouse. An ad hoc committee was formed to create a comprehensive plan for the future of the clubhouse that meets the legal, financial, social and demographic needs of the community and the Water Co. The committee members include: Jerry Miller-chairperson, Charlie Mattson-director, Kathy Benjamin-director, John McClellan-president GV recreation, Tracy Schroeder-GV recreation, Bergen Moore, Sue Engle, Sandi Huckaby, Eric Huber, and Donna Mammone. There is much work to be done in figuring out solutions for all the problems and possibilities, so we would like to keep you informed of our progress.

First of all, we are looking into the cost of running and renting the clubhouse and ways we can make it more affordable.

Second, we are exploring new ways to manage the building and its future operations.

Third, we are looking at the possibilities of renovating and remodeling the facility.

This ad hoc committee will continue to meet for the next few months and we will keep you informed of our progress. We thank you for your input so far and we look forward to hearing from you as we work to solve the many issues ahead.

You can get in touch with us through the Green Valley Mutual Water Company (gvmwc.org) website, or green-valley-lake.com, or Nextdoor.com

Sincerely,

The Ad Hoc Clubhouse Committee




GVL Recreation Board of Directors

If you are interested in volunteering on the GVL Recreation, Inc. Board of Directors, please submit an application before October 15, 2021. An application can be picked up at the GVMWC office, or email your request for a digital copy to office@gvmwc.org.



Customer Survey

Please help us by taking our Customer Service Survey. www.gvmwc.org/customer-survey



October 19, 2021 - Water Shut Off

WATER SERVICE ON MAPLE LN. & BRIAR LN. WILL BE TURNED OFF FOR

VALVE TESTING ON THURSDAY, OCTOBER 21, 2021, FROM APPROXIMATELY 10:00AM-12:00PM.

PLEASE DO NOT TRY TO USE YOUR WATER DURING THIS TIME.

WE APOLOGIZE FOR ANY INCONVENIENCE.



October 27, 2021 - Clubhouse Update

Thank you to all who attended and showed support for the Clubhouse Committee at Monday’s GVMWC Board of Director’s meeting. The BOD agreed to investigate the cost to bring specific areas of the Clubhouse up to code for safety and ADA compliance.

With Phase 1 pre-planning completed, the Clubhouse Ad Hoc Community Committee will meet soon to discuss next steps for Phase 2 planning.

Thank you GVL for your support, enthusiasm, and wonderful ideas for the future of the Clubhouse.



November BOD Meeting Rescheduled

The November meeting has been rescheduled for December 13, 2021 at 6:30 pm.



December 30, 2021 - 2022 Billing Updates

2022 ASSESSMENT:

Please be advised that due to increasing costs for repair and maintenance of water delivery infrastructure and Water Company property, the Annual Assessment for 2022 has increased from $200.00 per share to $325.00 per share. This is the first increase to the assessment since 2008. For additional information on where the funds will be allocated, please visit https://www.gvmwc.org/2022-budget to access the 2022 Capital Improvement Budget. There are no increases to the water rates for 2022.

For your convenience, starting in March 2022, the billing of the annual assessment is changing from once annually to a quarterly billing system. One quarter of the annual assessment ($81.25) per share, will be added to each quarterly water bill for March, June, October, and January. By adding the assessment to the Water bill, you will no longer receive a separate billing. We will continue with the option to pay annually for those who desire that structure. The late penalty will remain at 5%.

PENALTY FEE INCREASE: The late penalty fee is increasing to $30.00 beginning January 1, 2022. This applies to past-due water bills only.

PLEASE BE ADVISED THAT DUE TO USPS DELIVERY ISSUES, GVMWC CANNOT GUARANTEE THE TIMELY DELIVERY OF YOUR BILL. TO ENSURE YOU RECEIVE YOUR BILL AND TO AVOID ANY LATE PENALTIES, WE RECOMMEND YOU SIGN UP FOR E-BILLING IN ADDITION TO RECEIVING A HARD COPY OF YOUR BILL.