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CUSTOMER SERVICE LINE SURVEY

The U.S. Environmental Protection Agency is requiring all water utilities to determine where lead pipes exist in their systems, including the pipes on the customer side that connect to the public system. GVMWC has an inventory of our underground infrastructure, which helps us manage maintenance and prioritization of repair and replacement of pipes. We have confirmed that the service lines owned by our company are made of copper, not lead. However, identifying the material of customer-owned service lines presents a greater challenge and requires more extensive effort.

WE NEED YOUR HELP!

We need the cooperation of our shareholders to help us complete the inventory, showing all private side connections and pipe materials. Please complete our online Service Line Survey to inform us of the material used for the water service line coming into your property - this is the pipe connected to your water meter. If you are not sure of the material, use our instructions to test the material, then complete the survey.

Need to identify your service line material first?

The below link will take you directly to the EPA's interactive guide to help you identify your service line's material.

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